Ordering & payment

Do you have Cash on Delivery?
Yes — COD across India with a ₹49 handling fee, waived when you pay online (UPI, cards, netbanking).

When is shipping free?
On every order of ₹599 and above. Below that, shipping is calculated at checkout.

Can I cancel an order?
Yes, free of charge any time before dispatch. WhatsApp us at +91 84608 91885 with your order number.

Delivery

How fast do orders ship?
We normally dispatch in 24-48 hours from our facility in Bardoli, Gujarat. Standard delivery takes 5-7 days after dispatch; metro cities usually see it in 2-4 days. Your product page shows an estimated delivery date range.

How do I track my order?
You get a tracking link by SMS and email as soon as your order ships — see Track your order.

Product & freshness

How long do the snacks stay fresh?
6 months from the manufacture date unopened. After opening, 4-6 weeks if the jar is resealed tightly and kept cool and dry.

Are your products vegetarian?
Yes — everything we make is 100% vegetarian: nuts, seeds, beans and spices.

What about allergens?
Edamame and protein-bean products contain soy. Everything is made in a facility that also handles peanuts, tree nuts, soy and sesame. The exact allergen line is printed on every label.

Is everything roasted?
Our edamame is dry-roasted with zero oil, cashews are roasted never fried, and our seasoned snacks say exactly how they're made on each product page — when something is lightly fried, like the Peri Peri Party Mix, the label says so.

Replacements & refunds

What if my order arrives damaged or wrong?
Tell us within 48 hours of delivery with your order number and photos: free replacement or full refund, and nothing to ship back. Full details in our refund policy.

Bulk & corporate

Do you do corporate gifting or bulk orders?
Yes — volume pricing, custom gift notes and GST invoicing. See bulk orders; we reply within one business day.

Still stuck? Contact us — WhatsApp is fastest.