Every Big Pantry order ships with live tracking.
1. Check your SMS or email. The moment your order is dispatched from Bardoli (normally within 24-48 hours), you receive a tracking link by SMS and email β tap it any time for the live courier status.
2. Can't find the link? WhatsApp us at +91 84608 91885 with your order number and we'll send your tracking link right away (Mon-Sat, 10 AM-6 PM).
3. Prefer email? Write to sales@vimalagro.com with your order number.
Typical delivery times after dispatch: 2-4 days in metro cities, 5-7 days across the rest of India. If your order arrives damaged or wrong, tell us within 48 hours of delivery with your order number and photos β free replacement or full refund, and nothing to ship back.
Running low already? Reordering takes two taps: open your order history, pick your last order and hit "Buy it again" β or reorder on WhatsApp and we'll set it up for you.
Want updates without asking? Get dispatch and delivery updates on WhatsApp β